Name: The Service Call Blueprint: Field Tested Strategies for Higher Revenue (en Inglés)
Price: 115567.00 COP
Availability: InStock
Author: Daviston, Roger
ISBN: 9781546381938

portada The Service Call Blueprint: Field Tested Strategies for Higher Revenue (en Inglés)

Formato

Libro Físico

Autor

Roger Daviston

Editorial

Createspace Independent Publishing Platform

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

28.0 x 21.6 x 0.3 cm

Peso

0.15 kg.

ISBN13

9781546381938

Categorías

Recursos humanos

The Service Call Blueprint: Field Tested Strategies for Higher Revenue (en Inglés)

Roger Daviston (Autor) · Createspace Independent Publishing Platform · Tapa Blanda

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$ 115.567

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Lunes 12 de Agosto y el Miércoles 21 de Agosto.

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Reseña del libro "The Service Call Blueprint: Field Tested Strategies for Higher Revenue (en Inglés)"

Want to learn how to get paid what you are worth? When I owned my heating and air business I often pondered the question - how do I make money on these $150 service calls? If your service department is supported and subsidized by the installation department, you'll want to read this book. This book spells out a step by step process for executing a service call that, if followed, will result in massive increases in revenue per ticket. It is a simple process, scalable and easy to learn. I have included many stories from what I have learned by observing service calls since 2001 that will illustrate the principles set forth. I have taken what I gleaned from years of studying counseling, psychology, Sandler Sales training and neurolinguistics programming and show you how to apply these principles to a service call. If you follow this system you'll build a very profitable service department while not being rushed to run more calls because you'll learn how to make more with less. I'll show you how to bring back the fun into your business, which will result in much happier customers and technicians. Second Edition Notes This Second Edition includes brand new service call script templates to help you apply The Service Call Blueprint to your business. We also fixed some minor errors found by our helpful readers.