Name: A simple realistic approach to great customer service: A customers perspective of how to provide great service for businesses of all types and sizes. (en Inglés)
Price: 65000.00 COP
Availability: InStock
Author: McCulla, Scott D.
ISBN: 9780692246283

portada A simple realistic approach to great customer service: A customers perspective of how to provide great service for businesses of all types and sizes. (en Inglés)

Formato

Libro Físico

Autor

Scott D. McCulla

Editorial

McCulla Enterprises, LLC.

Idioma

Inglés

N° páginas

Encuadernación

Tapa Blanda

Dimensiones

19.8 x 12.9 x 0.4 cm

Peso

0.09 kg.

ISBN13

9780692246283

Categorías

Gestión de ventas y marketing

A simple realistic approach to great customer service: A customers perspective of how to provide great service for businesses of all types and sizes. (en Inglés)

Scott D. McCulla (Autor) · McCulla Enterprises, LLC. · Tapa Blanda

Libro Físico

$ 65.000

$ 108.333

Ahorras: $ 43.333

40% descuento

Envío normal

Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Lunes 29 de Julio y el Miércoles 07 de Agosto.

Lo recibirás en cualquier lugar de Colombia entre 1 y 5 días hábiles luego del envío.

Reseña del libro "A simple realistic approach to great customer service: A customers perspective of how to provide great service for businesses of all types and sizes. (en Inglés)"

What is at the root of genuine great customer service? This book will answer that question in a way that usually is not the common approach. When it comes to service there may be a lot of different views as to what service really is, but it is safe to say that great customer service is perceived by the person being served, and their overall satisfaction is the final judge. So, this book discusses the subject from an easy-to-read, practical yet candid perspective. The fundamental methods we discuss can have a profound effect on the overall quality of service your business provides but also for each of us individually. I will break it down into key areas and focus on the overall key player in this cycle. This is a must-read for every business owner, CEO, Manger, and employee alike. Yes, every individual who comes in contact with other human beings.